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Records Administrator


Up to £22k

Job description

Who we are:

HLK is an IP powerhouse comprising over 200 people in 7 locations, providing a full suite of IP services advising across the globe and in all technical and scientific disciplines. We secure intellectual property rights for our clients, who are at the forefront of technological development in the electronics, engineering, chemical and biotechnology sectors.

Why work for HLK:

Our clients expect only the best from us and that is what we deliver. The work here is progressive and challenging yet rewarding. We’re aware that our people are at the heart of everything we do, it’s why we invest in each employee’s professional development and run a yearly wellbeing programme. HLK offers a great work/life balance in a friendly and supportive working environment.

What will you be doing?

You will report to the Records Manager and be at the heart of a highly successful international legal practice. As Records Administrator, you will provide vital support to all the attorney teams by maintaining and updating case records with relevant client information, dates and deadlines. Working with a small team, you’ll need focus, excellent attention to detail and the ability to identify errors or inconsistencies in incoming correspondence. Please note that for an exceptional candidate, with records or IP experience, we are flexible to creating a bespoke benefits package.

Your key duties will include:

• Booking new cases.

• Setting up and updating client records.

• Reviewing incoming emails, faxes and electronic documents, identifying dates and other information and updating the relevant diary fields in our case records system.

• Adding/updating workflows for action by the attorney teams.

• Liaising with the attorney teams to resolve queries.

To be successful in this role, you will need to demonstrate the following:

• Clear communication skills with a good command of the English language (including spelling and grammar).

• A high level of accuracy and excellent attention to detail.

• The ability to prioritise and work well to deadlines.

• Flexible towards changes and ability to adapt to ensure the smooth and efficient service to the team.

• Ability to work independently as well as part of a team.

• A good working knowledge and competence with Microsoft Office.

• A quick and strong aptitude at learning new computer systems and administration processes.

• Reliability and commitment.

• Minimum 5 GCSEs (or equivalent) of Grade C/Grade 4 or above including Maths and English.

To apply, please click on the ‘Apply for this job’ button and follow the instructions. If you would like to discuss this role further please contact Natalie Owen (Senior HR Advisor) on 0117 910 3200 or you can email us at careers@hlk-ip.com .

Please note we do not accept applications from job boards, please apply directly on our website to be considered.

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